Facebook-f Linkedin-in Envelope Raisa learned a host of customer service skills during our Customer Service course. One important one being building up a rapport with clientele & ensuring that all data & privacy regulations are adhered to. Read more about Raisa’s experience below: What is one thing you learned about working in a Contact Centre […]
Facebook-f Linkedin-in Envelope Mandy gained confidence and refreshed her skillset during her time on our Contact Centre training course. Our tutors will aim to answer any and all questions, even in large classes. Read more about Mandy’s experience below: What is one thing you learned about working in a Contact Centre during your time on […]
Facebook-f Linkedin-in Envelope A big part of customer service is listening to the needs of customers. Our tutors show this quality through leading by example and will provide a 5-star service to every learner. Read more about Madalina’s experience below: What is one thing you learned about working in Customer Service during your time on […]
Facebook Linkedin Envelope Kelly enrolled on our construction course in order to gain her CSCS card. Our tutors ensure that all learners are up to speed through every step of the course and will schedule one-on-one sessions in order to give learners of all levels the help they need. Read more about Kelly’s experience below: […]
Facebook-f Linkedin-in Envelope Christopher enrolled on our construction course in order to gain his CSCS card. During the course our industry expert tutors covered everything needed to pass the CSCS test and obtain the CSCS card. Read more about Christopher’s experience below: What is one thing you learned about Construction during your time on this […]
Facebook-f Linkedin-in Envelope During her time with us, Gemma learned valuable customer service skills such as soft skills & how to communicate calmly and effectively. Our tutors are industry experts who have a host of experience which allows our learners to begin their new roles with the confidence needed to succeed. Read more about Gemma’s […]
Facebook-f Linkedin-in Envelope Frances joined out Customer Service course while searching for Customer Service roles in Manchester. During our course, Frances developed the confidence and skills needed to excel in a customer facing role. Our tutors provide support to people of all skill levels to ensure that all learners have a positive experience during their […]
Facebook-f Linkedin-in Envelope Jason Langton enrolled on our Call Centre course, while searching for call centre work in Manchester. During our course he picked up valuable skills around dealing with challenging customers, as well as remaining sensitive to vulnerable customers. Our highly trained tutors always strive to deliver a 5-star service, providing support for all […]
The last few years have changed the employment landscape. There’s no one cause for this but rather a number of things: Covid – The obvious one. Lockdowns and restrictions had a big impact on our normal way of life. Unemployment rose sharp in the first few months as the Hospitality sector was unable to function […]
Envelope Luke Knight enrolled on our Construction Course, while searching for Construction roles in London. Having previous experience in Construction, Luke benefitted from our course as a refresher around health and safety legislation, which is constantly changing. Read more about his experience below: What is one thing you learned about Construction during your time on […]
