Author: admin

Facebook Linkedin Envelope Our pre-employment training course in Warehousing is ideal for candidates wishing to gain industry accredited qualifications in this industry before pursuing full-time employment. The course covers the fundamentals of working in a warehouse environment, including units in health and safety, personal development, wellbeing and an introduction to Warehousing, ensuring our candidates are […]

Read more

Facebook Linkedin Envelope Our Customer Service training course is ideal for learners who want to learn and gain a broad understanding about working in this industry, with a specific focus on customer services and contact centres. The course covers the fundamentals of customer service roles, including the principles of customer service, how to meet customers’ […]

Read more

Facebook Linkedin Envelope Our Introduction to the Facilities Industry course is ideal for learners who want to learn and gain a broad understanding about the facilities and services industry, with a specific focus on customer services. The course covers the fundamentals of customer services, as well as health, safety, and security in the facilities industry […]

Read more

Facebook Linkedin Envelope Looking back at 2023 Throughout the year, we’ve seen a high number of learners complete one of our many pre-employment training courses, helping them to upskill and get back into work. Our Pre-Employment training courses range from Contact Centre, Customer Service, Warehousing, Construction and more. This blog takes a look at some of our […]

Read more

Facebook Linkedin Envelope Our pre-employment Customer Service training course provides our learners with all the knowledge and understanding they need to secure employment in this industry. The course covers the fundamentals of customer service roles, including the principles of customer service, how to meet customers’ expectations, the importance of appropriate behaviour and communication techniques, as […]

Read more

Facebook Linkedin Envelope Our Contact Centre pre-employment training course provides our learners with all the knowledge and understanding they need to secure employment in this industry. One learner who recently completed the course is Jessica from Nottingham. Jessica’s Story After previously working as an Administrator within legal services, Jessica had struggled to re-enter full-time employment. She […]

Read more