Facebook Linkedin Envelope Our Introduction to the Facilities Industry course is ideal for learners who want to learn and gain a broad understanding about the facilities and services industry, with a specific focus on customer services. The course covers the fundamentals of customer services, as well as health, safety, and security in the facilities industry […]
Facebook Linkedin Envelope Looking back at 2023 Throughout the year, we’ve seen a high number of learners complete one of our many pre-employment training courses, helping them to upskill and get back into work. Our Pre-Employment training courses range from Contact Centre, Customer Service, Warehousing, Construction and more. This blog takes a look at some of our […]
Facebook Linkedin Envelope With less than three weeks to go until Christmas Day, many families across the UK will already be planning for the festive season with their bank balance in mind. According to YouGov, households in England spend an average of £740 more in December when compared to other months. Given the current cost […]
Facebook Linkedin Envelope Our pre-employment Customer Service training course provides our learners with all the knowledge and understanding they need to secure employment in this industry. The course covers the fundamentals of customer service roles, including the principles of customer service, how to meet customers’ expectations, the importance of appropriate behaviour and communication techniques, as […]
Facebook Linkedin Envelope Our Contact Centre pre-employment training course provides our learners with all the knowledge and understanding they need to secure employment in this industry. One learner who recently completed the course is Jessica from Nottingham. Jessica’s Story After previously working as an Administrator within legal services, Jessica had struggled to re-enter full-time employment. She […]
Facebook Linkedin Envelope Our Contact Centre pre-employment training course provides our learners with all the knowledge and understanding they need to secure employment in this industry. One learner who recently completed the course was Sharon Baxter from the Greater Manchester area. Sharon’s Story Sharon enrolled on our Pre-Employment Contact Centre course to learn new skills, gain […]
Facebook Linkedin Envelope Our Contact Centre pre-employment training course provides our learners with all the knowledge and understanding they need to secure employment in this industry. One learner who recently completed the course is Punnyasloak Dewanjee from Nottingham. Punnyasloak’s Story Since graduating with a Computer Engineering degree from The University of Nottigham, Punnyasloak had found himself […]
Facebook Linkedin Envelope Our Contact Centre Training Course provides our learners with all the knowledge and understanding they need to secure employment in this industry. One learner who recently completed the course is Daphne Lai, who says she has learnt a great amount of new skills which will be transferable into a new role. Daphne’s Story […]
Facebook Linkedin Envelope Our Customer Service pre-employment training course provides our learners with all the knowledge and understanding they need to secure employment in this industry. One learner who recently completed the course is Bradley Hill from West Yorkshire, who has since secured a full-time role within customer services. Bradley’s Story Bradley had been searching for a […]
Facebook Linkedin Envelope Our pre-employment LGV driver routeway course teaches drivers to be able to drive professionally and gain their Category C (Class 2) or Category C+E (Class 1) licence. One learner who recently completed the course is Jonathon Ince from Greater Manchester, who has since secured a full-time role with a national road-surfacing company. […]
