Facebook Linkedin Envelope As a job-seeker, you may be thinking about changing careers to something more suitable and enjoyable. However, with that change comes a lack of experience. It’s no secret that employers will always look to a candidate’s experience in similar roles before deciding to interview and offer them the job. Landing a new […]
Facebook Linkedin Envelope Our Customer Service training course is ideal for learners who want to learn and gain a broad understanding about working in this industry, with a specific focus on customer services and contact centres. The course covers the fundamentals of customer service roles, including the principles of customer service, how to meet customers’ […]
Facebook Linkedin Envelope Returning to full-time employment after a long absence can feel daunting. This can be especially true if you’re looking to change careers or enter a new industry for the first time. There’s many reasons for long absences from employment too. This could be due to redundancy from your last role, going self-employed, […]
Facebook Linkedin Envelope Our Introduction to the Facilities Industry course is ideal for learners who want to learn and gain a broad understanding about the facilities and services industry, with a specific focus on customer services. The course covers the fundamentals of customer services, as well as health, safety, and security in the facilities industry […]
Facebook Linkedin Envelope Looking back at 2023 Throughout the year, we’ve seen a high number of learners complete one of our many pre-employment training courses, helping them to upskill and get back into work. Our Pre-Employment training courses range from Contact Centre, Customer Service, Warehousing, Construction and more. This blog takes a look at some of our […]
Facebook Linkedin Envelope With less than three weeks to go until Christmas Day, many families across the UK will already be planning for the festive season with their bank balance in mind. According to YouGov, households in England spend an average of £740 more in December when compared to other months. Given the current cost […]
Facebook Linkedin Envelope Our pre-employment Customer Service training course provides our learners with all the knowledge and understanding they need to secure employment in this industry. The course covers the fundamentals of customer service roles, including the principles of customer service, how to meet customers’ expectations, the importance of appropriate behaviour and communication techniques, as […]
Facebook Linkedin Envelope Our Contact Centre pre-employment training course provides our learners with all the knowledge and understanding they need to secure employment in this industry. One learner who recently completed the course is Jessica from Nottingham. Jessica’s Story After previously working as an Administrator within legal services, Jessica had struggled to re-enter full-time employment. She […]
Facebook Linkedin Envelope Our Contact Centre pre-employment training course provides our learners with all the knowledge and understanding they need to secure employment in this industry. One learner who recently completed the course was Sharon Baxter from the Greater Manchester area. Sharon’s Story Sharon enrolled on our Pre-Employment Contact Centre course to learn new skills, gain […]
Facebook Linkedin Envelope Our Contact Centre pre-employment training course provides our learners with all the knowledge and understanding they need to secure employment in this industry. One learner who recently completed the course is Punnyasloak Dewanjee from Nottingham. Punnyasloak’s Story Since graduating with a Computer Engineering degree from The University of Nottigham, Punnyasloak had found himself […]
