Facebook Linkedin Envelope Our Digital Contact Centre courses provide our learners with all the knowledge, understanding, support and confidence they need to secure employment in the Contact Centre industry. One learner who recently completed the 10-day course is Daniel Brookes from West Yorkshire. Daniel’s Story After previously gaining a Level 3 NVQ in Health & […]
Facebook Linkedin Envelope Our Customer Service course provides our learners with all the knowledge and understanding they need to secure employment in the Contact Centre industry. One learner who recently completed the course is Janet Callaghan from West Yorkshire. Janet’s Story Janet found new confidence throughout this course and had a positive experience as the […]
Facebook Linkedin Envelope Our Introduction to the Facilities Industry – Customer Service Pathway provides our learners with all the knowledge and understanding they need to secure employment in the Customer Service industry. One learner who recently completed the 10-day course is Amita from Greater London. Amita’s Story After having previous job roles in customer service, Amita […]
Facebook Linkedin Envelope Our Digital Contact Centre course provides our learners with all the knowledge and understanding they need to secure employment in the Contact Centre industry. One learner who recently completed the 10-day course is Carl Pickard from North Tyne. Carl’s Story Carl has recently finished the Digital Contact Centre course and had nothing […]
Facebook Linkedin Envelope Our fully-funded Customer Service training course provides our learners with all the knowledge and understanding they need to secure employment in this industry. One learner who recently completed this course is Omowera Ojie from Merseyside. Omowera’s Story After previously gaining a BSC in Business Information Systems, Omowera decided to enrol on this […]
Facebook Linkedin Envelope In a post-pandemic world, you’ll find that most training courses are now delivered online via eLearning. At Back2Work, we deliver both classroom and online training in a wide range of disciplines and recognise that online learning is a completely new concept and experience for a lot of learners. In this short blog, […]
Facebook Linkedin Envelope Our Digital Contact Centre course provides our learners with all the knowledge and understanding they need to secure employment in the Contact Centre industry. One learner who recently completed the 10-day course is Samantha Thirlway from Merseyside. Samantha’s Story After previously gaining a Level 2 Teaching Assistant qualification, Samantha decided to enrol […]
Facebook Linkedin Envelope Last month, the Bank of England increased the base rate of interest from 4.5% to 5% – the highest it’s been since the Financial Crisis of 2008. This directly impacts the amount of money that borrowers will pay for their mortgages and other products, as well as the amount that savers can […]
Facebook Linkedin Envelope Our pre-employment training courses have each been designed to provide our learners with the essential knowledge and skills needed to prepare them for a successful career and help them secure full-time employment. All learners who successfully complete our courses receive industry-recognised Level 1 or 2 certificates or diplomas – helping them to […]
Facebook Linkedin Envelope Top 10 tips for starting a new job Starting a new job can bring with it a lot of mixed feelings. Especially if you’ve been out of work for a long period of time, or if you’re starting from an entry level position in a new industry. You may feel excited, anxious, […]
