Facebook Linkedin Envelope Our Contact Centre pre-employment training course is designed to help learners develop the skills required for working in a customer service role within a Contact Centre. On completion of the course, each learner gains an industry-accredited Level 1 Award in Contact Centre Operations to add to their CV and boost their overall employability. […]
Facebook Linkedin Envelope Our Higher Level Skills course in Social Media for E-Commerce is designed to help you develop your knowledge of social media marketing, and how this is used by businesses to market and sell services and products online. This includes learning about key social and digital marketing principles, as well as how to […]
Facebook Linkedin Envelope Our pre-employment training course in Warehousing is designed to introduce the basic principles of working in this industry, with an accredited qualification available for all learners on completion to help boost their employability. Each learner also has access to further support provided by our progressions team to help them move into full-time […]
Facebook Linkedin Envelope Our pre-employment training course in Customer Service is designed to introduce the basic principles of customer care and support, with additional qualifications in team leading available for our learners. Each learner receives an accredited Level 2 Certificate upon completion of the course, with further support provided by our progressions team to help […]
Facebook Linkedin Envelope As part of our pre-employment training service, the Introduction to Construction course in Greater Manchester provides local unemployed residents with a thorough introduction to the industry, along with three accredited qualifications in Construction, Health & Safety and Retrofit. One learner who recently completed the course is Helen from Hulme in Manchester. Helen’s […]
Facebook Linkedin Envelope Our Introduction to the Facilities Industry course is ideal for learners who want to learn and gain a broad understanding about the facilities and services industry, with a specific focus on customer services. The course covers the fundamentals of customer services, as well as health, safety, and security in the facilities industry […]
Facebook Linkedin Envelope Our Contact Centre pre-employment training course provides our learners with all the knowledge and understanding they need to secure employment in this industry. One learner who recently completed the course was Sharon Baxter from the Greater Manchester area. Sharon’s Story Sharon enrolled on our Pre-Employment Contact Centre course to learn new skills, gain […]
Facebook Linkedin Envelope Our pre-employment LGV driver routeway course teaches drivers to be able to drive professionally and gain their Category C (Class 2) or Category C+E (Class 1) licence. One learner who recently completed the course is Jonathon Ince from Greater Manchester, who has since secured a full-time role with a national road-surfacing company. […]
Facebook Linkedin Envelope Our pre-employment training course in Construction provides our learners with all the knowledge and understanding they need to secure employment in this industry. One learner who recently completed the course is Jimmy Kelly from the Greater Manchester area, who has since secured a full-time role. Jimmy’s Story Jimmy is now better prepared for […]
Maria Mills recently completed our Customer Service course. Find out more about the training course and their experience.
