Matthew wanted to gain experience in customer service and covered everything he’d need to get started during his time with us. Our supportive industry expert tutors dedicate time to ensure every learner reaches their full potential.

Read more about Matthew’s experience below: 

Could you say a few lines about how your tutor performed? Did they bring anything unique to your learning?

Mary and Kavita were brilliant in my course and I really appreciate them loads for what they have done for me and they really brought the confidence out in the group which was needed especially going into a role that requires you to be on the digital phones alot and with video meetings.

What made you sign up to the course initially? Did you get what you wanted from the course?

I really wanted to gain experience and knowledge in the customer service sector and the course did just that.. I learned alot more about GDPR and how to greet and talk to customers and also knowing how to talk to customers who may be frustrated.

Back2Work Complete Training provide Pre-Employment Training throughout the UK.

Pre-Employment Training works great as both a recruitment service for employers and an employment service for those who are unemployed.

Registered office in England and Wales, No:07559200
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0161 474 7603
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Floor 2, Building 4,
Universal Square,
Devonshire Street,
M12 6JH