Facebook Linkedin Envelope Our Contact Centre pre-employment training course is designed to provide learners with a comprehensive understanding of what to expect when working in the contact centre industry, with a strong emphasis on customer service. Each learner receives key accredited qualifications upon completion of the course, with further support provided by our progressions team […]
Facebook Linkedin Envelope Our Contact Centre Training Course is designed to provide learners with a comprehensive understanding of working in the contact centre industry, with a strong emphasis on customer service. One learner who recently completed the course is Kelvin Bradshaw. Kelvin’s story After being unemployed, Kelvin wanted to find a full-time job while learning […]
Facebook Linkedin Envelope In today’s fast-paced world, the movement of goods has become more crucial than ever. As businesses strive to meet customer demands for quick deliveries and streamlined operations, express logistics has emerged as a cornerstone of modern commerce. Understanding the ins and outs of express logistics not only opens up a world of […]
Facebook Linkedin Envelope Our pre-employment training course in Warehousing is ideal for candidates wishing to gain industry accredited qualifications in this industry before pursuing full-time employment. The course covers the fundamentals of working in a warehouse environment, including units in health and safety, personal development, wellbeing and an introduction to Warehousing, ensuring our candidates are […]
Facebook Linkedin Envelope As a job-seeker, you may be thinking about changing careers to something more suitable and enjoyable. However, with that change comes a lack of experience. It’s no secret that employers will always look to a candidate’s experience in similar roles before deciding to interview and offer them the job. Landing a new […]
Facebook Linkedin Envelope Our Customer Service training course is ideal for learners who want to learn and gain a broad understanding about working in this industry, with a specific focus on customer services and contact centres. The course covers the fundamentals of customer service roles, including the principles of customer service, how to meet customers’ […]
Facebook Linkedin Envelope Returning to full-time employment after a long absence can feel daunting. This can be especially true if you’re looking to change careers or enter a new industry for the first time. There’s many reasons for long absences from employment too. This could be due to redundancy from your last role, going self-employed, […]
Facebook Linkedin Envelope Our Introduction to the Facilities Industry course is ideal for learners who want to learn and gain a broad understanding about the facilities and services industry, with a specific focus on customer services. The course covers the fundamentals of customer services, as well as health, safety, and security in the facilities industry […]
Facebook Linkedin Envelope Looking back at 2023 Throughout the year, we’ve seen a high number of learners complete one of our many pre-employment training courses, helping them to upskill and get back into work. Our Pre-Employment training courses range from Contact Centre, Customer Service, Warehousing, Construction and more. This blog takes a look at some of our […]
Facebook Linkedin Envelope With less than three weeks to go until Christmas Day, many families across the UK will already be planning for the festive season with their bank balance in mind. According to YouGov, households in England spend an average of £740 more in December when compared to other months. Given the current cost […]
