Facebook Linkedin Envelope Our Contact Centre Training Course is designed to provide learners with a comprehensive understanding of working in the contact centre industry, with a strong emphasis on customer service. One learner who recently completed the course is Kelvin Bradshaw. Kelvin’s story After being unemployed, Kelvin wanted to find a full-time job while learning […]
Facebook Linkedin Envelope Our Customer Service training course is ideal for learners who want to learn and gain a broad understanding about working in this industry, with a specific focus on customer services and contact centres. The course covers the fundamentals of customer service roles, including the principles of customer service, how to meet customers’ […]
Facebook Linkedin Envelope Our Contact Centre pre-employment training course provides our learners with all the knowledge and understanding they need to secure employment in this industry. One learner who recently completed the course is Jessica from Nottingham. Jessica’s Story After previously working as an Administrator within legal services, Jessica had struggled to re-enter full-time employment. She […]
Facebook Linkedin Envelope Our Contact Centre pre-employment training course provides our learners with all the knowledge and understanding they need to secure employment in this industry. One learner who recently completed the course is Punnyasloak Dewanjee from Nottingham. Punnyasloak’s Story Since graduating with a Computer Engineering degree from The University of Nottigham, Punnyasloak had found himself […]
Facebook Linkedin Envelope Our Contact Centre Training Course provides our learners with all the knowledge and understanding they need to secure employment in this industry. One learner who recently completed the course is Daphne Lai, who says she has learnt a great amount of new skills which will be transferable into a new role. Daphne’s Story […]
Facebook Linkedin Envelope Our Customer Service pre-employment training course provides our learners with all the knowledge and understanding they need to secure employment in this industry. One learner who recently completed the course is Hammaad Ansar from the West Midlands, who has since secured a full-time role in customer services. Hammaad’s Story Hammaad was looking […]
Maria Mills recently completed our Customer Service course. Find out more about the training course and their experience.
Maria Mills recently completed our Customer Service course. Find out more about the training course and their experience.
George Turpie recently completed our Contact Centre course. Find out more about the training course and their experience.
Facebook Linkedin Envelope Tina recently completed our Contact Centre course. During her time with us, our tutor Raj provided excellent support, showing patience and support to the whole class. After completing the course we’re thrilled to say Tina got the job and is now employed in a Work From Home role! Stories like these are […]
