Facebook Linkedin Envelope Our pre-employment Customer Service training course provides our learners with all the knowledge and understanding they need to secure employment in this industry. The course covers the fundamentals of customer service roles, including the principles of customer service, how to meet customers’ expectations, the importance of appropriate behaviour and communication techniques, as […]
Facebook Linkedin Envelope Our pre-employment Contact Centre training course provides our learners with all the knowledge and understanding they need to secure employment in this industry. One learner who recently completed the course is Afshaan Taj from Greater London, who has since secured a full-time role with a new employer. Afshaan’s Story Afshaan was looking […]
Facebook Linkedin Envelope Our Introduction to the Facilities Industry – Customer Service Pathway provides our learners with all the knowledge and understanding they need to secure employment in the Customer Service industry. One learner who recently completed the 10-day course is Amita from Greater London. Amita’s Story After having previous job roles in customer service, Amita […]
Facebook Linkedin Envelope Our pre-employment training courses have each been designed to provide our learners with the essential knowledge and skills needed to prepare them for a successful career and help them secure full-time employment. All learners who successfully complete our courses receive industry-recognised Level 1 or 2 certificates or diplomas – helping them to […]
Maria Mills recently completed our Customer Service course. Find out more about the training course and their experience.
Maria Mills recently completed our Customer Service course. Find out more about the training course and their experience.
Facebook Linkedin Envelope I enrolled in this course to sharpen my customer service abilities in preparation for future employment, and I’m highly impressed by the course’s thoroughness of the material and the calibre of its recommendations. I was able to leave this course with fresh ideas, a better understanding of areas where I can still […]
Saalimah Khan recently completed our Customer Service course. Find out more about the training course and their experience.
Imrana Begum recently completed our Digital Skills course. Find out more about the training course and their experience.
Taleisha Mattis recently completed our Digital Skills course. Find out more about the training course and their experience.
