Facebook Linkedin Envelope Our Customer Service pre-employment training course provides our learners with all the knowledge and understanding they need to secure employment in this industry. One learner who recently completed the course is Hammaad Ansar from the West Midlands, who has since secured a full-time role in customer services. Hammaad’s Story Hammaad was looking […]
Facebook Linkedin Envelope Michelle (Shelley) Kershaw from North East Lincolnshire, is one of Pre-Employment Training tutors and teaches our various Contact Centre, Customer Service, Warehousing and Express Logistics training courses. In this short blog, we find out a little more about Shelley and her experience in teaching, as well as finding out what advice she […]
Facebook Linkedin Envelope Our Digital Contact Centre courses provide our learners with all the knowledge, understanding, support and confidence they need to secure employment in the Contact Centre industry. One learner who recently completed the 10-day course is Daniel Brookes from West Yorkshire. Daniel’s Story After previously gaining a Level 3 NVQ in Health & […]
Facebook Linkedin Envelope Our Customer Service course provides our learners with all the knowledge and understanding they need to secure employment in the Contact Centre industry. One learner who recently completed the course is Janet Callaghan from West Yorkshire. Janet’s Story Janet found new confidence throughout this course and had a positive experience as the […]
Facebook Linkedin Envelope Our Introduction to the Facilities Industry – Customer Service Pathway provides our learners with all the knowledge and understanding they need to secure employment in the Customer Service industry. One learner who recently completed the 10-day course is Amita from Greater London. Amita’s Story After having previous job roles in customer service, Amita […]
Facebook Linkedin Envelope Our Digital Contact Centre course provides our learners with all the knowledge and understanding they need to secure employment in the Contact Centre industry. One learner who recently completed the 10-day course is Carl Pickard from North Tyne. Carl’s Story Carl has recently finished the Digital Contact Centre course and had nothing […]
Facebook Linkedin Envelope Our fully-funded Customer Service training course provides our learners with all the knowledge and understanding they need to secure employment in this industry. One learner who recently completed this course is Omowera Ojie from Merseyside. Omowera’s Story After previously gaining a BSC in Business Information Systems, Omowera decided to enrol on this […]
Facebook Linkedin Envelope In a post-pandemic world, you’ll find that most training courses are now delivered online via eLearning. At Back2Work, we deliver both classroom and online training in a wide range of disciplines and recognise that online learning is a completely new concept and experience for a lot of learners. In this short blog, […]
Facebook Linkedin Envelope Our Digital Contact Centre course provides our learners with all the knowledge and understanding they need to secure employment in the Contact Centre industry. One learner who recently completed the 10-day course is Samantha Thirlway from Merseyside. Samantha’s Story After previously gaining a Level 2 Teaching Assistant qualification, Samantha decided to enrol […]
Facebook Linkedin Envelope Last month, the Bank of England increased the base rate of interest from 4.5% to 5% – the highest it’s been since the Financial Crisis of 2008. This directly impacts the amount of money that borrowers will pay for their mortgages and other products, as well as the amount that savers can […]
